Your Design. Our Craft.
At Kimball Hospitality, we take pride in collaborating with our customers to bring their unique visions to life. Our experienced team is dedicated to helping you create the perfect custom pieces for your project. With access to a vast array of raw materials through our global sourcing network, we partner with you to craft furniture of the highest quality for hotel guestrooms, suites, and public areas.
We excel in manufacturing products according to our customers' designs, specifications, and requirements.
Our team of qualified project managers and design engineers meticulously oversees every detail, ensuring a seamless process from your initial design concept to manufacturing, shipping, installation, and on-site service. With decades of experience, we understand that exceptional custom products and experiences stem from a deep understanding of our customers' needs. Consider us your expert advisors, consultants, and visionaries, dedicated to bringing your designs to life.
At the core of our expertise is crafting fully custom furnishings tailored to the hospitality market. From casegoods to seating furnishings for guest rooms, suites, and public spaces, we excel in creating simple, elegant solutions to complex design challenges, all rooted in a deep understanding of what our clients are looking for in any given setting.
Collaboration is at the core of our design process.
From the initial concept to the final delivery, we prioritize communication and teamwork to bring your vision to life. Our dedicated project managers leverage 3D isometric drawings and finish samples to ensure a clear visualization of your design. We also utilize 3D printing for key hardware components, allowing for detailed approval before production. Additionally, our first article finished goods photography provides transparency and insight into the manufacturing process. With a 24-hour global service and quality control model, we maintain accountability and provide full visibility into the manufacturing chain, ensuring your project is completed on time, within budget, and to your exact specifications.
We’ve built a reputation for delivering high-quality finishes that consistently surpass expectations.
Whether it’s metal, glass, stone, laminate, or a variety of solid woods and veneers, we offer a wide selection of finishes to match your exact specifications. Our experienced teams can help advise you through your initial project phase on the right finish application.
Our commitment to meeting your individual custom furniture needs goes hand in hand with our unwavering engineering expertise.
We prioritize doing things the right way, not the easy way, to accommodate your specific requirements and quality standards. With experienced engineering teams located both in Asia and the United States, we are always ready to provide comprehensive technical assistance. Our dedication to serving your individual custom furniture needs extends beyond borders, utilizing resources from our worldwide manufacturing base. This global approach allows us to deliver solutions that align perfectly with your expectations. Our capabilities encompass detailed shop drawings, 3D drawings, and value engineering solutions as needed, ensuring that your project receives the engineering excellence it deserves.
Since 1985, Kimball Hospitality has grown to become the largest North American hospitality furniture supplier for custom and program casegoods and seating. We offer assistance from project inception to final installation, catering to custom and branded hotels alike. Our custom products can be found in guestrooms ranging from Springhill Suites to Four Seasons, highlighting our dedication to delivering quality at competitive prices. We serve a wide spectrum, from standard programs to fully custom solutions, accommodating hotels from 3-star to 5-star and everything in between. Kimball Hospitality is a leading provider of program business for the hospitality industry, proudly partnering with nearly all renowned brands.
Whether you require furniture for guest rooms, suites, or public spaces, Kimball Hospitality is your solution.
We understand the importance of timelines and prioritize meeting key dates to ensure your project stays on track.
Starting with timely RFQ processing, we aim to return custom project quotes within 5 days of receipt and provide shop drawings within 5 days of the purchase order to keep your project moving forward smoothly. Our model rooms are delivered within 6 weeks, with full production completed within 16 weeks, guaranteeing timely and efficient project completion.
Quality Assurance is a cornerstone of our commitment at Kimball Hospitality.
We consider it paramount in everything we do, conducting rigorous 100% inspections to meticulously check for fit, form, and function consistency and repeatability in every product. Beyond inspections, our products undergo stringent testing in our state-of-the-art test lab, located within our headquarters, ensuring they exceed industry standards for durability and performance. To enhance longevity, we apply a moisture-resistant barrier to every exposed edge on every Kimball Hospitality casegoods piece, protecting your investment. We take immense pride in offering the highest quality hospitality furniture in the industry, and our commitment to excellence is evident in every final product we deliver, whether you choose our standards or specify your own.
Our commitment to your project extends far beyond delivery.
We provide a comprehensive range of in-field services, including installation assistance, full model room installation, repairs, and touch-ups, complex modifications, and warranty repairs. With over 60 years of combined experience, our Tech Services Team is the most experienced in the industry, ensuring timely and accurate repairs and installations. From assisting with installation to deluxing products on-site, our services are designed to minimize room downtime and provide unwavering support throughout the project's lifecycle, making Kimball Hospitality your trusted partner from start to finish and beyond.
We take great care in packaging and shipping to minimize the risk of damage during transit.
All Kimball Hospitality goods are fully cartoned and/or crated according to customer instructions. Additionally, casegood pieces are protected with foam and corner blocks before being packaged. Our containers or trucks are securely packed, braced, and strapped to prevent movement, resulting in very few damage claims and minimal delays during installations. Our engineers oversee every packing process, while our global logistics team efficiently coordinates every delivery detail, including any special shipping requirements. Each container leaving our facility is equipped with a GPS location device, providing real-time tracking from our doorstep to yours, eliminating uncertainty and ensuring timely delivery of your valued goods.
Our global team excels in effectively managing production, manufacturing, and shipping logistics, ensuring the prompt arrival of your FF&E precisely when and where you require it.
Collaborating with Kimball Hospitality means entrusting us to expertly handle these concerns on your behalf. We only partner with reputable and tenured freight companies to provide seamless coordination of product delivery from Asia to North American destinations. Our services encompass customs clearance, port clearance, rail/truck depot, and include a robust rail and trucking system, all culminating in providing drayage and scheduled delivery to the final site as per your specific requirements. Throughout this process, you can expect regular status updates to keep you informed as your products progress through the logistical journey.
Our commitment to your project doesn't end with delivery.
We're as invested in your project as you are, and just because your project is complete doesn't mean our relationship has to end. We always follow up after our final delivery to ensure you are satisfied with the results and offer quality guarantees and warranties on the furniture we manufacture. Our post-delivery communication is part of our dedication to defining success not only through our products but also through our actions and commitments to sustainability. Our core competency lies in manufacturing mid- to large-scale custom furniture orders for the hospitality industry, and we are devoted to delivering quality that consistently exceeds expectations.